Shipping Policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer $10 flat rate shipping to orders within Australia. 

There's a free Australia wide shipping for orders above $150

Shipping option	Estimated delivery time	Price
Standard	3 to 8 business days	$10
Express	2 to 5 business days	$15
Orders above $150	Free Standard Shipping	Free

 

International Shipping

We offer international shipping to the following countries:

If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

Shipping option	Estimated delivery time	Price
Standard International	8 to 27 business days	$20

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Wildalaya is not responsible for these charges if they are applied and are your responsibility as the customer.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.